Support for people thinking about suicide, worried about someone, or bereaved by suicide.
On the Line Australia’s counsellors provide free professional telephone and online counselling for people impacted by suicide.
All Hours Suicide Support Service (AHS)
Formerly known as ATAPs, the All Hours Suicide Support Service (AHS) is a free specialised national suicide helpline that supports clients of the Primary Health Networks when their allied health provider is not available. Our counsellors support people who are at low-to-medium risk of suicide.
Services we provide:
- Professional counselling in suicide-related issues including suicide prevention
- 24/7 professional phone counselling
- Referrals to local providers
- Webpage, promotional material, and digital campaigns
- Detailed call activity and service performance reporting.
Funded by the Australian Government Department of Health and Aged Care.
Suicide Call Back Service
Suicide Call Back Service is a free national counselling service for people affected by suicide. The service helps people at risk of suicide, concerned about someone at risk, bereaved by suicide, and people experiencing emotional or mental health issues.
Services we provide:
- Professional counselling for suicide-related issues including suicide prevention
- 24/7 phone counselling
- 24/7 online counselling – web chat
- Appointment-based video counselling
- Appointment-based multi-session counselling
- Risk assessment
- Case coordination
- Referrals to local providers
- Website, SEO, content, promotional material, and social media
- Mental health and suicide prevention resources
- Digital campaigns and community engagement
- ReMinder Suicide Safety Plan mobile app
- Detailed call activity and service performance reporting.
Funded by Australian Government Department of Health and Aged Care.
SuicideLine Victoria
SuicideLine Victoria is a free suicide prevention counselling service for people living in Victoria. The service provides support to anyone who is thinking about suicide, worried about someone else, or bereaved by suicide. We also provide support for mental health concerns such as anxiety and depression.
Services we provide:
- Professional counselling for suicide-related issues including suicide prevention
- 24/7 phone counselling
- 24/7 online counselling – web chat
- Appointment-based video counselling
- Appointment-based multi-session counselling
- Risk assessment
- Case coordination
- Referrals to local providers
- Website, SEO, content, promotional material, and social media
- Mental health and suicide prevention resources
- Digital campaigns and community engagement
- Detailed call activity and service performance reporting.
Supported by the Victorian Government.
CAREinMIND Suicide Prevention Service
CAREinMIND Suicide Prevention and Support Service (SPS) provides the intake, assessment, and allocation of referrals for consumers who have a heightened risk of suicide.
Services we provide:
- Intake and assessment
- Referrals to CAREinMIND providers
- Detailed call activity and service performance reporting.
Funded by North Western Melbourne Primary Health Network.
