On the Line Australia is a 24/7 national charitable provider of suicide prevention, mental health and counselling services. We specialise in remote service provision, having pioneered the use of technology to reach people in need since 1960.
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If you are struggling or have a mental health concern and want to speak to a counsellor, we have a range of online and phone counselling services. Our services are free, and most are available 24 hours a day, seven days a week.
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On the Line Australia can design and deliver a service to meet your community’s needs. Our service offerings include 24/7 professional phone and online counselling, intake and assessment, referrals, and community engagement.
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Established in 2001, MensLine is a free national phone and online counselling service for men with family and relationship issues. We help all men in all types of relationships. Call 1300 78 99 78 to speak to a counsellor or visit the website to access web chat counselling. We’re here to help you 24/7.
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Established in 2007, Suicide Call Back Service is a free national phone and online counselling service for anyone who has been impacted by suicide or is worried about someone. Call 1300 659 467 to speak to a counsellor or visit the website to access web chat counselling. We’re here to help you 24/7.
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Established in 1998, SuicideLine is a free Victorian phone and online counselling service for people impacted by suicide or anyone experiencing mental health issues. Call 1300 651 251 to speak to a counsellor or visit the website to access web chat counselling. We’re here to help you 24/7.
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On the Line Australia is proud to announce the launch of our ambitious strategic plan for 2023-2028. This plan is a testament to our unwavering commitment to preventing suicide and supporting mental health across Australia.
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We commit to seeking and respecting the guidance of Aboriginal and Torres Strait Islander partners and communities as we take these first steps on the path to reconciliation.
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As the Australian Bureau of Statistics (ABS) releases the Causes of Death data for 2021, we reflect on those we have lost and resolve to continue working with the suicide prevention sector and our communities to reduce the suicide rate.
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Read the joint submission by Suicide Prevention Australia, Mental Health Victoria and On the Line Australia.
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