On the Line is a mental health and wellbeing organisation supporting and counselling people, anywhere and anytime.

About On the Line

On the Line is a not-for-profit mental health and wellbeing organisation with over 60 years of experience. We deliver counselling, mental health, suicide prevention, and referral services for people across the mental health continuum from high needs crisis support to lower intensity issues.

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Mental Health Services

On the Line can design and deliver a service to meet your community’s needs. Our service offerings include 24/7 professional phone and online counselling, intake and assessment, referrals, social media and forum moderation, community engagement, and brand awareness.

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Free Counselling Helplines

If you are struggling or have a mental health concern and want to speak to a counsellor, we have a range of online and phone counselling services. Our services are free, and most are available 24 hours a day, seven days a week.

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MensLine Australia

Established in 2001, MensLine is a national phone and online counselling service for men with family and relationship issues. We help all men in all types of relationships. Call 1300 78 99 78 to speak to a counsellor or visit the website to access web chat counselling. We’re here to help you 24/7.

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Suicide Call Back Service

Established in 2007, Suicide Call Back Service is a national phone and online counselling service for anyone who has been impacted by suicide or is worried about someone. Call 1300 659 467 to speak to a counsellor or visit the website to access web chat counselling. We’re here to help you 24/7.

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SuicideLine Victoria

Established in 1998, SuicideLine is a state-based phone and online counselling service for people impacted by suicide or anyone experiencing mental health issues. Call 1300 651 251 to speak to a counsellor or visit the website to access web chat counselling. We’re here to help you 24/7.

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Joint Submission on the Draft Victorian Suicide Prevention and Response Strategy

Read the joint submission by Suicide Prevention Australia, Mental Health Victoria and On the Line Australia.

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ABS National Survey of Mental Health and Wellbeing survey results for 2020-21

The Australian Bureau of Statistics has released the results of the National Survey of Mental Health and Wellbeing, revealing key insights about our community nationwide during 2020-21.

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Counselling phone helplines are open throughout the summer season

It has been another challenging year for Australians in 2021, many facing extensive lockdowns through the COVID-19 pandemic and enduring the impacts of storms and flash floods. There was an increased focus on mental health support in our communities during this time, and On the Line has played a significant role in providing these services.

 

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Phone and online helpline services: On the Line trends Jul-Sep 2021

As Australia gradually opens up and life is transitioning to ‘living with COVID’, On the Line is looking at the trends across our counselling services during the first quarter of this financial year.

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