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Media releases

Mental health organisation On the Line Australia’s media releases announce new innovative technologies, new counselling services, key topics and more.

Suicide Call Back Service logo
New virtual assistant provides interactive counselling support

On the Line is delighted to announce that clients visiting the Suicide Call Back Service website can now access counselling support through an interactive virtual assistant. With user interaction, Claire can conduct risk assessments, provide self-guided breathing and relaxation exercises, provide referrals to existing website resources and direct users to seek counsellor assistance when required.

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NQ Connect logo
NQ Connect to provide free mental and social health support for flood affected Queenslanders

24-hour mental and social health support in Northern and Western Queensland.

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Step Together logo
Step Together helpline: For people concerned about violent extremism in NSW

On the Line is pleased to provide an update on the successful uptake of the Step Together service, funded by the NSW Government. Launched in June 2017, Step Together is part of the NSW Government’s commitment to countering violent extremism. Violent extremism can come from any side of the political spectrum, any religion, race or other grouping. The key defining behaviour that makes this a problem for our society is the use of violence to pursue goals for change.

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NQ Connect: Operation Compass logo
New free counselling and mental health service for Townsville veterans

On the Line is proud to announce the launch of NQ Connect: Operation Compass, as part of the Operation Compass suicide prevention pilot program for current and former Australian Defence Force personnel in the Townsville region.

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NQ Connect logo
New Mental Health Service for northern Queensland

On the Line is delighted to announce the successful launch of NQ Connect, a new counselling service funded by the Northern Queensland Primary Health Network (NQPHN), created to meet the mental health needs of people across northern Queensland.

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