Careers at On the Line

Joining On the Line means becoming part of a vibrant and motivated team who are truly committed to improving the health and wellbeing of people across Australia. We offer a wide range of career opportunities at our head office in Melbourne.

All our recruitment decisions are merit-based and we welcome applicants that reflect the diversity of our community.

All current positions are displayed below.


Counsellor - Expressions of interest

Your role is to provide professional, specialist counselling, information and referrals to clients via telephone, webchat and video modalities.

You’ll also engage and support our clients by managing risk, providing counselling and communicating options for on-going support.

General administrative duties include accurately entering statistical data, using a range of computer and online programs, updating case notes, and assisting with research and service evaluations.

How to apply

Please forward your resume and cover letter outlining how your skills and passion make you a great applicant for this role to


Volunteers and Placement Enquiries

Although we recognise the benefits and incredible contribution that volunteers and students make in the counselling sector, unfortunately, we are not able to have volunteers or placement students working on our services.