On the Line provides outsourced telephone and digital counselling solutions
On the Line delivers outsourced phone and digital mental health support services on behalf of our funding partners. With more than 60 years’ experience, we are a national provider of some of Australia’s most vital and trusted services.
We listen and encourage people to feel better: building resilience, fostering healthy relationships, and connecting people with community support.
We specialise in providing support for mental health, domestic and family violence, lower intensity needs, common concerns, men’s mental health, PTSD, and suicide prevention.
Find out more about our helplines and services below.
On the Line provides nationwide and regional suicide prevention services. This includes telephone and online counselling, digital self-help tools, and referrals.
- All Hours Suicide Support Service
- CAREinMIND Suicide Prevention Service
- StandBy Support after Suicide
- Suicide Call Back Service
- SuicideLine Victoria
On the Line provides outsourced counselling and mental health solutions to improve the wellbeing of staff, members, and volunteers. We also provide out of hours support for existing services, including social media moderation.