Suicide Call Back Service receives funding boost



On the Line welcomes the news that Suicide Call Back Service will receive an additional $400,000 in funding from the Department of Health. This funding boost will help the service to meet the increased demand from people needing to talk to counsellors in their time of need.

Suicide Call Back Service, delivered by On the Line, is a nationwide service that provides telephone, video and online counselling to people 15 years and older who are affected by suicide. Professionally trained counsellors answer calls 24 hours a day, seven days a week.

The funding is part of a wider digital mental health package announced by Health Minister Greg Hunt that will also support ReachOut, Kids Helpline and QLife.

Kim O’Neill, Chief Executive Officer at On the Line, said, “On the Line is excited that Suicide Call Back Service is included in the digital mental health package announced by Health Minister Greg Hunt. Suicide Call Back Service is a trusted service that answers over 19,500 calls in a year. We continue to see an upsurge in calls and this funding means we can continue to deliver this vital service to Australians.”

For more information on the service, visit the Suicide Call Back Service website. If you need to speak to a counsellor, call 1300 659 467.



About On the Line Australia

On the Line is a professional social health business providing counselling support anywhere and anytime. On the Line is a national provider of some of Australia’s most vital and trust services including MensLine Australia, Suicide Call Back Service and SuicideLine Victoria.

Our professionally trained counsellors are experts in men’s mental health, anger management, family violence (using and experiencing), healthy relationships, integrated wellbeing, mental health, chronic health conditions, problematic drug and alcohol abuse, and suicide and trauma-informed practice for anyone affected by suicide.


MensLine Australia

1300 78 99 78


Suicide Call Back Service

1300 659 467


SuicideLine Victoria

1300 651 251