For many people, the festive season magnifies financial issues, family conflict and loneliness, and increases stress. As such, it is imperative for On the Line phone and online counselling services to be open throughout December and January, including public holidays.
If you have had a challenging year and need to talk to someone, our counsellors can help you through any issues you may be experiencing. Our helplines are a free service, and most are open 24 hours a day, seven days a week.
Please see below for our list of telephone counselling services:
MensLine Australia – Available 24/7
Visit the website for resources and online counselling, or call 1300 78 99 78.
MensLine is a nationwide telephone and online counselling, information and referral service for men with family and relationship concerns.
Suicide Call Back Service – Available 24/7
Visit the website for resources and online counselling, or call 1300 659 467.
Suicide Call Back Service counsellors can help people who are thinking about suicide, worried about someone at risk, or bereaved by suicide.
New South Wales
Mind Health – Available between 7am and 9pm Monday to Saturday
Visit the website for online counselling or call 1300 029 131.
Free professional phone and online counselling are available for people living or working in the Hunter New England and Central Coast regions. Our counsellors can help with anxiety, relationship concerns, stress and wellbeing.
Regional Access – Available 24/7
Visit the website for online counselling or call 1300 032 186.
Regional Access is a free professional phone counselling service for people living or working in regional South Australia. Our trained counsellors will listen and help you develop strategies to manage what is causing you to feel stressed or overwhelmed.
SuicideLine Victoria – Available 24/7
Visit the website for resources and online counselling, or call 1300 651 251.
SuicideLine Victoria helpline helps Victorians who are concerned about their mental health. Don’t let it build up – one of our qualified counsellors can talk through your issues and help you find support.
CAREinMIND Wellbeing Support Service – Available 24/7
Visit the website for resources and online counselling, or call 1300 096 269.
People living or working in Melbourne’s northern, central and western suburbs can access free online and phone counselling. Our professional counsellors support people who are experiencing the pressures and stresses of everyday life.
If it is an emergency, please call 000.
For more information, email the On the Line Marketing team.
About On the Line
On the Line is a professional social health organisation that delivers outsourced telephone and digital counselling solutions on behalf of our funders. We specialise in supporting client groups along the mental health continuum: from those who are high risk and have complex mental and social health needs to the worried well, through to integrated physical, mental and social wellbeing.
With over 60 years’ experience delivering mental health services to the community via government, corporate and community funding, On the Line provides some of Australia’s most vital and trusted services including MensLine Australia, Suicide Call Back Service and SuicideLine Victoria.