On the Line helplines seeing an increase in calls related to COVID-19
On the Line has seen an increase in calls over the last couple of weeks, as the Coronavirus disease (COVID-19) has spread across Australia.
On the Line is a professional social health organisation that delivers 25 mental health support services on behalf of our government and commercial funders. On the Line specialises in supporting clients along the mental health continuum, from high risk and complex needs to the worried well.
On the Line CEO Samantha Fredericks, said: “MensLine Australia, Suicide Call Back Service and SuicideLine Victoria are all experiencing an increase in calls from people who are concerned about the impact COVID-19 has on their lives now and into the future.
“In this time of escalating need, our workforce is fully equipped and mobilised to support Australians throughout the coronavirus crisis. Our counsellors are trained to provide help with depression, anxiety, relationship issues, loneliness and social isolation.”
Anyone who is feeling anxious, worried or stressed in these uncertain times, can call and speak to a professionally qualified counsellor. All the helplines below are open 24/7 and the service is free.
Suicide Call Back Service 1300 659 467
SuicideLine Victoria 1300 651 251
Primary Health Network helplines
CAREinMIND Wellbeing for north western Melbourne 1300 096 269
Connections Western Sydney Helpline 1300 096 273
NQ Connect for northern Queensland 1300 059 625
NQ Connect: Operation Compass for veterans in Townsville 1300 059 625
Regional Access for regional South Australia 1300 032 186
If you need physical health information about COVID-19, please visit the Department of Health website
For media enquiries please contact:
Marketing and Communications Manager
About On the Line
On the Line is a professional social health organisation that delivers outsourced telephone and digital counselling solutions on behalf of our funders. We specialise in supporting client groups along the mental health continuum: from those who are high risk and have complex mental and social health needs to the worried well, through to integrated physical, mental and social wellbeing.
With over 60 years’ experience delivering mental health services to the community via government, corporate and community funding, On the Line provides some of Australia’s most vital and trusted services including MensLine Australia, Suicide Call Back Service and SuicideLine Victoria.