Telephone and online counselling provider, On the Line Australia Limited, has announced the appointment of Ms Kim O’Neill as Chief Executive Officer, effective Monday 4 July 2016.
Kim brings to On the Line over 20 years’ experience in the not-for-profit sector at executive and senior leadership levels. She was most recently Chief Executive Officer of FMC Mediation and Counselling Victoria where she transformed the organisation into a more customer-centric business to more efficiently meet the evolving needs of their clients.
Kim is an accomplished leader with a track record in developing new and innovative services. She has a strong understanding of online service delivery and the importance of capturing and using qualitative and quantitative data to influence business and service delivery models.
On the Line Australia Chair, Jeanette Jifkins says the appointment is an exciting new chapter for On the Line: “I look forward to working with Kim to accelerate the progress and development of On the Line as a sustainable social enterprise to ensure more Australians have access to professional counselling support 24/7 whenever they need it – regardless of geography or circumstance.
About On the Line Australia
On the Line is a national provider of some of Australia’s most vital and trusted services including MensLine Australia, Suicide Call Back Service and SuicideLine (Victoria). On the Line counsellors are expert in suicide and trauma-informed practice for anyone affected by suicide, mental health, men’s mental health, family violence (using and experiencing), healthy relationships, chronic health conditions, and substance abuse.
Our 24/7 telephone, web chat and video counselling services are staffed by professional counsellors, psychologists or social workers. All our counsellors are multi-skilled across telephone, web chat and video counselling and highly experienced providing interventions from crisis support to general counselling.